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PaliRoots Help, Support, and FAQs. Find information about Gymshark orders, deliveries, payments, technical issues, and returns.  Contact us by opening the chat widget icon located at the bottom right of this page if you need further support.

Get In Touch - PaliRoots Support

Thank you for checking on your order. I see that it is currently being prepared for shipment. Please remember, our team is working diligently to ensure your items are packed with care and shipped as soon as possible. Depending on the order volume, it can take 1-3 business days for your package to be ready for dispatch. In the case of unexpected delays, we will certainly notify you. We appreciate your patience and support. If you have more questions or if there's anything else you need assistance with, please feel free to ask.

To check the status of your order with PaliRoots, please find your shipment confirmation email which includes your order number and a tracking link. Click on the provided tracking link to see the real-time status of your shipment. If you haven't rece

To check the status of your order with PaliRoots, please find your shipment confirmation email which includes your order number and a tracking link. Click on the provided tracking link to see the real-time status of your shipment. If you haven&apos;t received such an email or if there are any issues with the tracking information provided, please contact PaliRoots customer service for assistance.

How can I check the status of my order?

When you have a pre-order item in your shopping cart, it means that the item is not immediately available for shipping but is reserved for you and will be dispatched as soon as it becomes available. Pre-order items are clearly marked with an expected

When you have a pre-order item in your shopping cart, it means that the item is not immediately available for shipping but is reserved for you and will be dispatched as soon as it becomes available. Pre-order items are clearly marked with an expected shipping range on the product page. Your order will be fulfilled promptly upon the availability of the pre-ordered item, and all non pre-order items included in the same order will also be dispatched at the same time.

What happens if I have items on pre-order in my shopping cart?

Unfortunately, once an order is processed and in transit, it cannot be modified. However, if the order has not yet been fulfilled, you may be able to add products to your order. PaliRoots sometimes has flexibility to combine items into one order if t

Unfortunately, once an order is processed and in transit, it cannot be modified. However, if the order has not yet been fulfilled, you may be able to add products to your order. PaliRoots sometimes has flexibility to combine items into one order if the additional items are requested before the original order is packed and dispatched. In such cases, PaliRoots can send a separate invoice for any price difference.

Can I add items to an order that has already been placed?

If you did not receive your discount code or coupon via email after signing up for an offer, PaliRoots customer service can assist you by providing a standard discount code to use at checkout, such as 'Pali15' for a percentage off your first purchase

If you did not receive your discount code or coupon via email after signing up for an offer, PaliRoots customer service can assist you by providing a standard discount code to use at checkout, such as &apos;Pali15&apos; for a percentage off your first purchase. Should you encounter any issues with this code, please reach out to the customer service team for a prompt resolution. Thank you for your patience and for bringing this to our attention.

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How can I check the status of my order?

What happens if I have items on pre-order in my shopping cart?

Can I add items to an order that has already been placed?

What should I do if I did not receive my discount code or coupon?

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