How does the exchange policy at PaliRoots work?Updated a year ago

If you wish to exchange an item, please return the original item. Kindly use our Return and Exchange Center link within 14 days of receiving it for domestic orders. 

Domestic Orders (Within the U.S.):

Our exchange policy mirrors our return policy, with the added benefit of instant exchanges. You can exchange an item for the same variant or a different product, subject to availability. If the new item is the same price, it's an even exchange. But if the new product price is of higher value price difference will be collected.