What do I do if I have not received my order and the tracking says it's been delivered?Updated 9 months ago

First, check around your delivery location or with neighbors to see if the package was left in an unexpected spot or received by someone else. If the package cannot be found, please contact the carrier (e.g., USPS) directly for the exact delivery details. Should the issue persist, get in touch with PaliRoots customer service to report the problem and for further assistance.