PaliRoots logo
PaliRoots logo

All articles

Why can't I initiate a return on the Returns and Exchange Center link?Updated 6 months ago

If you're unable to start a return, it could be because:

  • It's been over 14 days since delivery.
  • Your order is international, which has a different return process.
  • The item you want to return is labeled as "final sale" and is non-returnable. Always verify this information on the product page before ordering.
Was this article helpful?