Why can't I initiate a return on the Returns and Exchange Center link?Updated 3 days ago
If you’re having trouble starting a return, here are a few possible reasons:
The return window has passed. Returns must be initiated within 14 days of delivery.
Your order is international except for Canada orders. International returns follow a different process, feel free to email us at [email protected] and we’ll help you out.
The item is marked “Final Sale.” These products are non-returnable, so always double-check the product page before purchasing.
Still unsure? Don’t worry, just reach out to our support team and we’ll walk you through it.