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General Information

What's the story behind PaliRoots' mission and values?

PaliRoots was founded in 2016 with a deep passion for raising awareness about Palestinian culture. Our mission is to bring unity and understanding through our products and stories. Our aim is to invite the world to explore, celebrate, and share the P

What is a PaliRooter?

A PaliRooter is anyone who believes in spreading love, positivity, and raising awareness about Palestinian culture and identity. We come from all walks of life, like doctors, lawyers, artists, students, parents, and refugees. We're a family of indivi

What makes PaliRoots products distinct?

PaliRoots products are more than just merchandise, they’re stories woven into every fabric, every design. From the timeless symbolism of olive trees to the beauty of ancient cityscapes, each item is a celebration of our culture, resilience, and pride

Are PaliRoots products ethically made?

Absolutely. At PaliRoots, we prioritize ethical production practices. We source fair-trade items whenever possible, ensuring our products are made with respect for people and the environment.Our Palestinian Hospitality Guarantee stands as a testament

How should I care for my PaliRoots merch to ensure longevity?

Treat your PaliRoots merch with love and care! To keep your items looking fresh, always follow the care instructions on the label and on the product description page. Most of our products recommend a gentle wash and air drying to maintain their quali

How can I best care for my PaliRoots merch to keep it looking new?

To keep your PaliRoots merch looking fresh and new, follow these tips:. Always check the care labels for specific instructions. Wash garments inside out in cold water to protect the fabric and design. Air dry when possible to maintain shape and avoid

How can I use the size guide to find my best fit?

Finding your best fit is easy with our size guide! Here’s how to measure yourself:. Chest: Measure across the fullest part of your chest. Length: Measure from the highest point of the collar to the hem. Sleeve: Measure from the shoulder seam down to

What if I'm unsure about the size to choose for a certain PaliRoots product?

No worries! If you're unsure, you can always refer to the dedicated size chart on each product page. In addition to our general Size Guide, these charts provide specific measurements for each product. By following our measuring tips and considering y

Can I trust the quality and durability of PaliRoots merch?

Absolutely! We take great pride in the quality and durability of our products. Each piece is made with premium materials to ensure it not only lasts but also stays true to the cultural authenticity we cherish. You can trust that every item is crafted

How does purchasing PaliRoots support humanitarian causes?

When you purchase from PaliRoots, you’re doing more than getting a quality product. You’re making a difference. A portion of our profits is directed toward supporting humanitarian initiatives that uplift and empower communities in need. Your purchase

I have a specific design in mind. Can I know who's behind the PaliRoots designs?

Our Co-founder, Aminah, is the creative force behind PaliRoots' designs. She, along with our dedicated team, puts in a lot of heart and thought to ensure every design accurately represents our rich cultural history, shared values, and the aspirations

I received my order, but it feels a bit tight. Will it loosen after washing?

Our products are made with pre-shrunk cotton, so they should not shrink further after washing. However, for the best fit and to maintain the premium quality of your item, we recommend following the care instructions on the label. If you find the size

Are there any limited edition or special collections available at PaliRoots?

Yes, from time to time, we release limited edition collections or special items that celebrate particular events or themes related to our heritage. We recommend subscribing to our newsletter or following us on social media to stay updated on our late

Do you have a specific collection dedicated to the heritage and history of Palestine?

Absolutely! Many of our products draw inspiration directly from the rich history and vibrant culture of Palestine. From designs depicting the olive trees of Palestine to ancient cityscapes, we celebrate stories of resilience, hope, and pride through

Can you tell me more about the Palestine Travel Series?

Of course! Our Palestine Travel Series is a heartfelt journey into the heart of Palestine. It offers a unique glimpse into its rich culture, historical landmarks, and the daily lives of its people. Through beautiful visuals and inspiring narratives,

Do I have to be Palestinian to support PaliRoots?

Of course not! PaliRoots is a community for everyone. We welcome people of all genders, races, religions, and ethnicities to join us in supporting Palestinian culture, heritage, and causes. Whether you have Palestinian roots or simply want to be part

Where is PaliRoots located?

PaliRoots is headquartered in sunny San Diego, California. Our warehouse is based in Dearborn, Michigan, strategically placed to ensure that our PaliRooters across the US receive their orders as quickly as possible.

How can I contact customer service for additional questions?

You can contact our customer service team by emailing [email protected]. Alternatively, you can use the contact form on our website. We're always happy to assist with any questions or concerns you might have!