PaliRoots logo
PaliRoots logo

All articles

How long will it take to get my order?Updated 9 months ago

Upon receiving your order, we have a standard processing time of 1-3 business days to prepare and pack your items. Once processed, if the order is ready before 4 p.m. EST from Monday to Friday, we aim to ship it out on the same day. Orders made after 4 p.m. on Friday, as well as those made during the weekend, will be shipped out the subsequent Monday.

For domestic orders within the U.S., the actual delivery timeline will be based on the shipping option you chose at checkout. If you opted for Express shipping, for instance, you can generally anticipate your package within 2-3 business days. For our international customers, depending on your chosen shipping method, such as Economy Shipping, delivery can range from 7-21 business days, contingent on the destination.

Rest assured, once your order is dispatched, a confirmation email complete with a tracking number will be sent to you. This allows you to conveniently monitor your package's progress. Should you encounter any issues or fail to receive this email, please don't hesitate to contact us, and we'll promptly resend it to you

Was this article helpful?