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Shipping & Delivery

How does PaliRoots price its delivery fees and what are the timelines?

We ship to over 100 countries, so whether you're local or across the globe, we’ve got you covered. Be sure to track your order and watch it make its way to you!US:. Economy Shipping (5-7 business days): ~$7Expedited (2-3 business days -Saturday inclu

What countries do you ship to?

Albania, Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg

What shipping options does PaliRoots offer?

We’ve got you covered with a range of shipping options for both domestic and international orders. From standard to express shipping, we’ve got choices to fit your pace. Once you enter your shipping address at checkout, you’ll see all the available o

How long will it take to get my order?

Once we’ve got your order, we typically need 1-3 business days to process and pack your items. If your order is ready before 3 p.m. EST (Monday to Friday), we’ll ship it out the same day. Orders placed after 3 p.m. on Friday or over the weekend will

Do you offer international shipping?

Absolutely! We’re proud to serve our global community and ship to over 100+ countries worldwide. No matter where you are, you can rep PaliRoots.

Are there any handling fees or customs taxes I should be aware of?

We don’t add any handling fees on our end, but depending on the carrier, there could be some. Customs duties and taxes vary based on your country, the type of product, and the value of your order. These charges are determined by your local customs au

What steps should I take if my order is marked as delivered but I haven't received it?

We know this can be frustrating. Here’s a quick checklist to help you track it down:. Check the Delivery Address: Double-check the address you entered at checkout. A small typo could send your package to the wrong place. Ask Around: Sometimes someone

I’m ordering internationally. What should I be aware of?

We’re stoked to serve our global PaliRoots fam! We partner with trusted carriers to get your order to you as quickly as possible. Delivery times can range from 8-16 business days with Economy Shipping, depending on where you’re located. Before you pl

Are there any conditions or liabilities about shipping I should know about?

Once your package is on its way and tracking info has been sent to you, it’s important to keep an eye on its delivery status. This helps avoid any unexpected issues like lost or stolen packages. Please note that once we hand your order off to the car

Are there any special shipping promotions or offers?

Yes, we’ve got you covered! For domestic orders over $100, enjoy Free Economy Shipping. We also offer discounted rates on other shipping options. Stay in the loop by checking our website or signing up for our newsletter to get the latest updates on c

What should I do if my order hasn't arrived within the expected timeline?

We get it! Waiting can be frustrating. Sometimes delays happen for reasons beyond our control. First, check your tracking info for the latest updates. If there’s nothing new or you need help, reach out to our PaliRoots Support team. We’re always here