Order and Payment

How do I place an order on PaliRoots.com?

Simply browse through our collection, select the items you want, add them to your cart, and proceed to checkout. Follow the prompts to complete your order. Click this link to get your own PaliRoots products.

What payment methods do you accept?

We accept major credit cards, PayPal, Klarna, Afterpay, and PaliRoots gift cards.

How do I use a promo code or gift card at checkout?

At checkout, you'll see an option to enter your promo code or gift card number. Enter the code, and the discount or credit will be applied to your total.

Is my payment information secure?

Absolutely. We prioritize your security and use advanced encryption methods to ensure your details are safe with us.

Do you offer gift cards?

Absolutely! Gifting PaliRoots to someone special? Our eGift Cards are the perfect choice. Purchase your gift card here. Once you've bought it, you'll receive an email with a distinct gift card code. Simply forward this email to the lucky recipient, a

Can I get a refund for an item that's listed as "final sale" or "last chance"?

Regrettably, items labeled as "final sale" or "last chance" are final purchases. This means they can't be returned or refunded. We encourage our PaliRooters to review product details thoroughly before finalizing such purchases.

How can I make changes to my order after placing it?

We understand that sometimes adjustments are needed. If you'd like to modify or cancel your order, reach out to us immediately at [email protected]. Our dedicated fulfillment team typically processes orders within 1-3 hours of receipt, so it's cr

Can I use Buy Now, Pay Later options like AfterPay and Klarna when checking out on your online store?

Absolutely! To enhance your shopping experience, we're delighted to introduce Buy Now, Pay Later options with both AfterPay and Klarna during checkout. This allows you to snag your favorite PaliRoots products and split the payment into manageable inc

What will happen if I accidentally put the wrong shipping address?

First, take a deep breath! If your order hasn't been shipped yet, contact our PaliRoots Support immediately. We'll do our best to adjust the shipping address for you. However, once an order has been fulfilled and is on its way, we're unable to redire